Privacy policy

Information we collect

When you submit an appointment request or contact form on this website, we collect the details you provide: your name, phone number, email address (if given), the concern or treatment you're enquiring about, your preferred appointment date and time, and any additional notes you choose to share.

If you contact us on WhatsApp or by phone, we hold the information you share in that conversation for the purpose of responding to your enquiry and arranging your care.

How we use your information

We use the information you provide to:

• Review and confirm your appointment request
• Contact you about your enquiry, appointment or treatment
• Prepare for your visit and maintain your clinical records
• Provide aftercare information and appointment reminders where appropriate

We do not sell your information, and we do not use it for advertising to third parties.

Clinical records

Information recorded during your consultation and treatment forms part of your clinical record. Clinical records are kept confidential and are handled in line with professional and legal obligations applicable to dental practice in Nigeria.

Sharing your information

We share your information only where necessary to deliver your care — for example with a dental laboratory for a restoration, or with another clinician if you are referred. We may also use trusted service providers to operate this website and manage appointment requests.

Website analytics

This website may use analytics tools to understand how visitors use our pages, so we can improve the experience. These tools collect usage information such as pages viewed and actions taken. They are not used to identify you personally.

Keeping your information secure

We take reasonable steps to protect the information you share with us against loss, unauthorised access and misuse.

Your choices

You can ask us what information we hold about you, request a correction, or ask us to stop contacting you for non-clinical reasons. Contact the clinic on 0913 026 4708 or message us on WhatsApp to make a request.

Contact us

Pristine Grin Dental
6 Ganiu Eleetu Way, Osapa London, Lagos, Nigeria
0913 026 4708