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Patient information

Everything you need before your visit.

Knowing what to expect makes a dental visit easier. Here's how appointments work at our clinic, what to bring, and how treatment planning and costs are handled.

Your first visit

What happens at your first appointment

  • A conversation about your concern, symptoms or smile goal
  • A review of your dental and relevant medical history
  • An examination of your teeth, gums and bite
  • Further assessment where clinically appropriate
  • An explanation of findings and the options available to you
  • A treatment plan and next steps, agreed with you

What to bring

  • A form of identification
  • Details of any medication you are currently taking
  • Any relevant medical conditions or allergies
  • Previous dental records or X-rays, if you have them

Arriving a few minutes early gives our front desk team time to complete your registration before your appointment starts.

The patient journey

From your first message to aftercare

Every patient follows the same clear process, whatever treatment they end up needing.

  1. 1

    Book your appointment

    Request a time online, on WhatsApp or by phone — no diagnosis needed first.

  2. 2

    Tell us what you're experiencing

    Describe your concern or smile goal in your own words.

  3. 3

    Attend your consultation

    Meet your dentist and have your concern assessed properly.

  4. 4

    Receive assessment and recommendations

    We explain what we find and what it means for you.

  5. 5

    Discuss treatment options

    Understand the appropriate options, materials and next steps.

  6. 6

    Begin treatment where appropriate

    Treatment proceeds once you're comfortable with the plan.

  7. 7

    Follow-up and aftercare

    Reviews and aftercare guidance where applicable.

Costs

How treatment costs are determined

Treatment costs vary depending on your individual dental needs, the recommended treatment plan and the materials or procedure involved. A consultation may be required before a final treatment cost can be confirmed.

We discuss costs with you before treatment begins, so you can make a decision with the full picture in front of you. For an indication on a specific treatment, message our team on WhatsApp or call the clinic.

Treatments we quote on

ConsultationScaling & polishingDeep cleaningWhiteningFillingsExtractionsCrownsVeneersBracesClear alignersRetainersDenturesDental implants

A consultation may be required before a final cost can be confirmed for treatments such as crowns, veneers, braces, clear aligners, dentures and implants.

Aftercare

Looking after your treatment

Follow the guidance you're given

Your clinician will explain what to do — and what to avoid — after your specific treatment.

Keep up your daily routine

Brushing twice daily, cleaning between the teeth and limiting sugary snacks protects your results.

Attend your reviews

Where a follow-up is recommended, attending it helps us confirm everything is settling as expected.

Wear retainers as advised

After orthodontic treatment, retainers are what keep teeth in their new position.

Tell us if something feels wrong

Contact the clinic if you experience unexpected discomfort, swelling or a problem with a restoration.

Book your recall

Routine check-ups keep small problems small. We'll advise an interval that suits you.

Urgent dental concerns

Experiencing significant dental pain or an urgent dental problem?

Contact our team so we can advise you on the appropriate next step.

Find us

Osapa London, Lagos

We're on Ganiu Eleetu Way in Osapa London. Use the directions link and we'll open the route in Google Maps.

Pristine Grin Dental
6 Ganiu Eleetu Way
Osapa London
Lagos, Nigeria

Monday – Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 4:00 PM
Sunday
Closed

Ready when you are

Request an appointment without having to call anyone.

Submit a request at any time — including Sundays — and our team will review your preferred date and time and contact you to confirm.